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What clients say

In their own words

Kind words from people Charmaine and the team have helped, often after years of looking for answers elsewhere.

Free, no obligation. First consultation £354, including a health coaching session. See fees

20+ years in clinical practiceIFM Certified PractitionerBritish Acupuncture Council member

Charmaine Shepherd smiling
Judith McNabJuly 2026
Functional medicine patient

I feel very lucky to have found Charmaine and to have her as my functional medicine practitioner. She is extremely knowledgeable, thorough in her approach and easy to work with. I have very often felt my concerns ignored in a traditional medical setting – but not here! Charmaine takes time to find the root causes of health problems and addresses them with natural supplements and lifestyle changes rather than harsh drugs. I can only recommend her services to others!

Diana C.July 2026
Chronic pain and fatigue

Looking for answers with a compassionate and knowledgeable practitioner? Charmaine is it! I've been searching for answers to my declining health and chronic pain for over a decade. I've exhausted everything that "Western" medicine had offered through traditional practitioners and have been met with "just pace yourself" and shrugged shoulders. Charmaine was able to review my long medical history and get a game plan going very quickly. After a long discussion, we came up with a game plan to run a number of tests. A number of results came back that informed our initial game plan. She was able to work with me despite my overwhelming fatigue and we started on the first of a few protocols. The next protocol, we cleared out my gut and worked on getting my immune system up. We found a long standing chronic viral infection that we were able to mostly get under control. I'm not out of the woods yet, but I feel better than I have in years and I finally feel like I have a path out of this haze of poor health. It's been about 7-8 months since we started working together, and I'm impressed at how quickly we got to a place where I am feeling this well. Thank you Charmaine!

Judy JamiesonJune 2026
Long-term patient

Charmaine has been a lifeline for me over the past 15 months. She is a wealth of health knowledge (both conventional medicine and alternative) and at the same time I always feel so cared for and listened to. Just knowing that I have Charmaine’s support has been very reassuring and calming in the midst of difficult health symptoms. We don’t have a lot with regards to finances and Charmaine has always done her best to maximise what we can do with what we have. Whenever I have a query she always responds to emails in detail and with care which has meant a lot.

Wild RoverJune 2026
Biofeedback patient

I have had the good fortune to consult with Charmaine over a number of years now primarily, but not exclusively, for biofeedback in the search for "optimal health"! In my experience, Charmaine is not only patient, kind and compassionate, but also extremely knowledgeable in the field of functional medicine. I would have no hesitation in referring anyone genuinely committed to their health to consult with her.

CD, London2020
Online consultation

I found working with Charmaine online that it felt just as if we were in the same room together. She is in Edinburgh and I am in London. All I needed to do was to sit in front of the computer and click on the link that she sent me in an email and there she was. I was able to ask all the questions I needed to and she was able to look at all my "paperwork" and records on another screen while we were talking. No stress because of having to travel and no fear of being late and missing my slot. I was even able to have a cup of tea to hand to sip while we were talking.

JHB, North Berwick2020
Online biofeedback sessions

I would like to affirm that it is just as effective and healing as turning up in person, without the hassle of trains, buses and car parking. I have a couple of conditions that make travelling in even ordinary flu and cold times a bad idea, so this is ideal for me. In terms of efficacy of treatment, there is no difference.

Walter2021
Health coaching

Although the improvements have been amazing – life-changing – at no stage did I feel we were pushing too hard – it truly felt like taking baby steps. I felt in control of the process, with Jo’s help – rather than getting pulled along. She quickly saw that I am quite analytical, and developed a variety of metrics that allowed us to measure progress – and I found this very motivating. Just what the doctor ordered!

Jenni Irones2021
Health coaching

My health coaching sessions were very positive indeed. It was a great way of being able to look at the different aspects of my life holistically and in a joined up way. Joanna is very supportive, naturally empathetic and insightful. It was an empowering experience to realise that I am able to move forward in this supportive way.

Barbara Z2021
Health coaching

I have a chronic condition not treatable by NHS. It took me years to find someone who could help me stand up on my feet again. Thanks to Health Coaching sessions with Joanna I started a healthy diet which helped me in many aspects of my life. My nervous system is calmer, I have much more energy, I lost weight, I feel lively again.

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Free, no obligation. First consultation £354, including a health coaching session. See fees

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